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Limousine bus reservation /
information center

03-3665-7220

9:00am - 6:00pm / Open all year round

Lost and found

On Limousine bus

03-3665-7232

9:00am - 6:00pm / Open all year round

In T-CAT building

03-3665-7308

9:00am - 5:00pm / Open all year round

Questions and Answers

Limousine bus

01.Timetable
What are the times for the limousine bus leaving and arriving T-CAT?
Timetable for Narita Airport
Timetable for Haneda Airport
How many limousine buses leave for T-CAT from Narita Airport/Haneda Airport per hour?
It differs depending on the time of the day, but usually about 1 or 2 buses leave from Narita Airport and 1 or 2 buses leave from Haneda Airport per hour.
How many limousine buses leave for Narita Airport or Haneda Airport from T-CAT per hour?
It differs depending on the time of the day, but usually about 1 buses leave for Narita Airport and 1 or 2 buses leave for Haneda Airport per hour.
02.Transit times
How long does it take to get from Narita Airport to T-CAT?
About 55 minutes. Please ensure sufficient time to reach your destination as the bus may be delayed due to road conditions.
For current required time, see here
How long does it take to get from Haneda Airport to T-CAT?
About 25 minutes. Please ensure sufficient time to reach your destination as the bus may be delayed due to road conditions.
For current required time, see here
03.Ticket reservations
Can I reserve a ticket for the limousine bus from Narita Airport to T-CAT?
Yes.
Can I reserve a ticket for the limousine bus from T-CAT to Narita Airport?
Yes.
  • Online reservation
  • Phone (Limousine bus reservation / information center: 03-3665-7220 <9:00am - 6:00pm>)
Can I reserve a ticket for the limousine bus from Haneda Airport to T-CAT?
Yes.
Can I reserve a ticket for the limousine bus from T-CAT to Haneda Airport?
Yes.
What happens if the bus is full?
If the bus is at full capacity, passengers will have to take the next bus.
Can I cancel my ticket?
Yes, you can cancel the bus ticket until 5 minutes before bus departure time.
Can I choose how to pay for my ticket?
In addition to cash, credit cards can be used to pay for a ticket.
Where can I pick up a ticket reserved by phone?
Tickets reserved by phone can be picked up at the Limousine Bus ticket counter on the 1st floor of T-CAT main building.
04.Purchase tickets for buses between Narita Airport/Haneda Airport and T-CAT
Where can I purchase a bus ticket from Narita Airport/Haneda Airport to T-CAT?
  • Narita Airport:
    Terminal 1: The arrival lobby on the 1st floor
    Terminal 2: The arrival lobby "A" on the 1st floor
    Terminal 3: The arrival lobby on the 1st floor
    Bus Ticket Sales Counter Map
  • Haneda Airport
    Terminal 1: The arrival lobby on the 1st floor
    Terminal 2: The arrival lobby on the 1st floor
    Terminal 3: The arrival lobby on the 2nd floor
    Bus Ticket Sales Counter Map
Where can I purchase a bus ticket from T-CAT to Narita Airport/Haneda Airport?
Please go to the bus ticket counter on the 1st floor of T-CAT main building. In addition to cash, credit cards can be used to pay for a ticket.
Can I buy tickets for lines other than T-CAT?
No. You can only purchase tickets for limousine busses that leave from T-CAT or arrive to T-CAT.
05.Bus stop
Where is the bus stop for T-CAT?
  • Narita Airport
    Terminal 1: The number 10 bus stop on the 1st floor
    Terminal 2: The number 17 bus stop on the 1st floor
    Terminal 3: The number 3 bus stop on the 1st floor
    Bus Stop Map
  • Haneda Airport
    Terminal 1: The number 6 bus stop on the 1st floor
    Terminal 2: The number 7 bus stop on the 1st floor
    Terminal 3: The number 2 bus stop on the 1st floor
    Bus Stop Map
Where is the bus stop for Narita Airport/Haneda Airport?
There is on the 1st floor of T-CAT main building.
Floor Map
Where do buses for T-CAT arrive?
They arrive on the 1st floor of T-CAT main building.
Floor Map
Where do buses for Narita Airport/Haneda Airport arrive?
They arrive in front of the airport's departure lobby or terminal and users will be able to find the check-in counter easily and immediately, even for those not used to traveling via airlines. Therefore, it is most convenient than other means of transportation.
  • Narita Airport
    Terminal 1: In front of the departure lobby on the 1st floor
    Terminal 2: In front of the departure lobby on the 1st floor
    Terminal 3: In front of terminal
  • Haneda Airport
    Terminal 1: In front of the departure lobby on the 1st floor
    Terminal 2: In front of the departure lobby on the 1st floor
    Terminal 3: In front of terminal
06. Service for the physically disabled
Can I get on a bus with wheelchair?
Yes. Please contact the Limousine Bus Service Promotion Center beforehand. (03-3665-7232 <9:00am - 6:00pm / Open all year round>)
For more information, click here.
07. Baggage
How many baggage can I check in during bus ride?
You can check in up to 2 pieces per passenger.
07. Lost and found
Where is the lost and found office and what is the contact information?
There is next to the arrival lobby on the 1st floor of T-CAT main building (at Tourist Information)
03-3665-7232 (9:00am - 6:00pm / Open all year round)

About T-CAT

01.How to access T-CAT
Where is the station nearest to T-CAT?
"Suitengu-mae" Station of Tokyo Metro Hanzomon Line. It is connected from the station via an underground concourse.
02.Service for the physically disabled
Is there a handicapped washroom?
The handicapped washrooms are located at the center of the 1st floor of the main building and on the left of McDonalds on the 2nd floor of the main building.
Is there a toilet with ostomate facilities?
There is a multi-purpose toilet at the center of the 1st floor of the main building.
Are there any parking spaces reserved for persons with a disability?
There are exclusive parking spaces at the center of the underground parking concourse.
03.ATM
Are there ATMs in the T-CAT building?
There is a Seven Bank ATM in front of KEYUCA Hakozaki Air Terminal shop on the 1st floor of the main building and in the two Seven-Eleven stores. The post office on the 1st floor of the annex building has a Japan Post Bank ATM.
04.Coin Lockers
Are there coin lockers in the T-CAT building?
Coin lockers are located at the center of the 1st floor of the main building and in the underground concourse toward Suitengu-mae Station on the 1st basement floor.
How much does it cost?
Coin lockers cost \200/day to \700/day depending on size.
Are there lockers for oversize baggage?
Some lockers are suitable for suitcases and golf bags.
Luggage can also be kept at the baggage storage.
How much does it cost to retrieve a bag from the locker on the next day?
A fee for a second day will be added after 2:00am . Deposit coins for the added fee to retrieve your baggage.
Can I pay with paper money or cards?
No, please pay only with \100 coins.
I lost the key. What should I do?
Go to the security office on the 1st floor of the main building. Please bring your insurance card for confirmation. Other than the locker fee, there is a \1,650 (including tax) fee for the lost key.
What times can I deposit and retrieve baggage?
Bags can be left or retrieved during the times when the main building is open, from 4:30am to 0:40am.
05.Baggage storage
Where is the baggage storage?
The baggage storage is in the Tourist Information Office next to the arrival lobby on the 1st floor of the main building.
How much does it cost?
\600/bag per day.
What time can I deposit and retrieve baggage?
From 8:00am to 8:00pm (Open all year round)
What cannot be kept here?
Animals, perishable items, dangerous objects, cash, or valuables cannot be left at the baggage storage.
In some cases, it may not be possible to accept oversize baggage depending on the size.
Terms and Conditions for Short term Baggage Storage Service
07.Lost-and-Found
Where is the lost and found office?
It is T-CAT Security office on the 1st floor of the main building. (24h / Open all year round)
*Please contact T-CAT Tourist information center on the 1st floor of the main building in advance.
03-3665-7308 (9:00am - 5:00pm / Open all year round)

Consultation

  • Limousine bus reservation / information center03-3665-72209:00~18:00/Open all year round
  • Lost-and-found

    On Limousine bus 03-3665-72329:00~18:00/Open all year round

    In T-CAT building 03-3665-7150All day /Open all year round

  • Airport Limousine

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